New Year's Resolutions
Every year, the team at Gavin Construction sets new goals in the hope that we will improve our business to better meet the needs of our customers. We are always searching for new innovations, better materials and best practices to deliver the quality service and craftsmanship each customer deserves.
As we look to new ways to grow our business, we pride ourselves on listening to our customers and trying to develop areas that respond to their needs. When we found that our customers needed more help visualizing their project and understanding the changes to their living space, we responded with technology. Gavin Construction was able to incorporate 3D digital layouts for each project. Each year, the rendering and layouts have gotten more sophisticated and intriguing as technology has improved. The response to the design was very positive and has helped ease the concerns of many of our customers. Decorating and lifestyle decisions are much easier when a customer has a better understanding of the finished product. There is also a greater satisfaction with the end product when reality matches (or is better than) what was envisioned.
As energy prices continue to rise, efficiency, sustainability and saving money has been a growing concern among custom home customers, as well as those looking to remodel, redesign or renovate their residence or business space. In the past, we have introduced the use of Insulated Concrete Forms (ICF), as well as solar energy and spray foam insulation options. In 2013, we will continue to incorporate more innovation and customer choice for energy efficient building and products.
Beginning last year, the staff at Gavin Construction looked to streamline our kitchen and bathroom remodeling services for our customers. After an exhaustive search and meeting with many cabinetry companies, we decided to partner with Christiana Cabinetry of Lancaster and Ram Wood Cabinetry of Lewistown. High quality and locally produced products that offered eco-friendly options were critical in choosing our partners. We were extremely pleased with the craftsmanship, versatility and quality control standards each company offered. Our partnership with these companies has allowed us to create displays to showcase our craftsmanship and in-house design services. New trim and surfacing materials like Corian and Quartz, that compliment the cabinetry, are also on display.
What’s new in 2013? This year, we are pleased to be offering our home remodeling customers financing opportunities with 24-hour approval. Again, we have listened to our customers and we hope this will make the process of home improvement financing easier. We have engaged a leading home improvement lender to provide quotes and 24-hour approval to homeowners for government insured and secured loans up to $40,000 for qualifying customers. The lender we have engaged has been approving loans for over 40 years and is the largest home improvement lender in the nation. We have come to know this lender through our solar franchise partner, Lighthouse Solar. After inquiry and watching the positive interactions with franchise partners and their customers, we felt comfortable inviting them to provide quotes to our customers at competitive rates. However, Gavin Construction continues to build relationships and recommend our local community banks.
We are looking forward to 2013 and the new ways we can serve our customers. Happy New Year from our family to yours. May it be happy, healthy and prosperous!